You get what you put in - Financial Services Professional MassMutual Employee Review

3.0
Sep 23, 2017
Recommend
CEO approval
Business outlook

Pros

Great array of competitive insurance products. Non-captive agency which provides more options to service the client. Ongoing in-house sales and product training provided, as well as occasional opportunities to obtain CE Credits to maintain licensure. Uncapped earning potential, particularly after you obtain your FINRA securities licenses. Firm will fund State Insurance License exam fees as well as provide study materials.

Cons

Can be a very lonely career choice. While starting your career, be prepared to give 40 - 50% of your commission to a experienced Advisor while you learn the business for the first 3-6 months. MassMutual does not provide any lead lists. You generate all of your own leads, so if you have a weak network, you have a higher likelihood of failure. If you plan to take any FINRA exams, be prepared to come out of pocket for the Series 7/66 or the 6/63 exams (unlike competing firms) and training materials. "Orphan" clients are generally not provided to new Advisors. 100% commission after your "training year." In-house training is wholly geared towards sales of various Life, Disability, and Annuity Insurance products which is constraining. Investment training is an afterthought and virtually non-existent within the firm although we have the capabilities for brokerage service, individual / group retirement accounts, and managed money "wrap" accounts, which I feel is an squandered opportunity. Career-wise, the trajectory is pretty flat compared to other industries.

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

3
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