Good company, good people, would not recommend - Financial Advisor MassMutual Employee Review

2.0
May 17, 2017
Recommend
CEO approval
Business outlook

Pros

Unlimited earnings potential because job is 100% commission based. Training program is good and senior leadership is helpful in their role of supporting/closing deals.

Cons

100% commission. "You're your own boss". Senior leadership advertises how you make your hours, then complain if you are not "working on your practice" 24 hours a day, every day. Since you are "your own business owner", MassMutual charges you to work there: office space, office supplies, administrative fees, etc. and they also take out percentages in commission checks. The commission handbook is roughly 400 pages so on your first day, I advice a new agent to memorize all 400 pages to fully understand how much money they will be making when they close a client. Quite the revolving door of fresh talent. Typically 3-6 new agents every 6 months and 1 remaining after 1 year. The revolving door is due to new agent having to create their own book of business. Since the best clients are established professionals, the first logical clients would be family and neighbors. Very difficult conversations to have about life insurance and disability insurance, fresh out of college, with family and neighbors. The next logical clients would be friends, but young people do not want/need life insurance or disability insurance. Tough to have any sort of work-life balance when your income is 100% commission based and new agents are not making any commissions. If a new agent can last more than 2 years, they can start bringing in new talent to their team, that new agent will sign their close family and maybe some friends, and when they leave, the established agent keeps their business. Quite the genius business model.

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

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