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Marriott International

Engaged employer

Good place to work - Customer Service Representative Marriott International Employee Review

4.0
Jul 27, 2025
Recommend
CEO approval
Business outlook

Pros

Nice colleagues; multicultural environment; hotel discounts; easy job; good salary for what you do

Cons

Too many calls at the beginning

Explore other reviews about Marriott International

5.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits. You can see the company makes a real effort to take care of their employees.

Cons

The expectations of hours worked are very high. 50 hours a week is the minimum, the reality is you will be at the property a lot longer each day.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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