Marriott International Reviews
77% would recommend to a friend
(15678 total reviews)
Anthony Capuano
89% approve of CEO
Found 15,678 of over 18K reviews
Updated Nov 28, 2023
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What people are saying about Marriott International
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people I work with are great people who really care about the guests and their fellow associates." (in 667 reviews)
- "The staff is friendly which makes it very easy to make friends while working at the marriot." (in 241 reviews)
- "The pay is low in hospitality given the hours that are expected and the demanding needs of hotels." (in 850 reviews)
- "No work life balance and very hard to move within the company if you’re not willing to move around." (in 365 reviews)
Ratings by Demographics
This rating reflects the overall rating of Marriott International and is not affected by filters.
- 5.0Nov 15, 2023HousekeeperCurrent Employee, more than 1 yearToronto, ON
Pros
To work here is a dream come through there are a lot of benefits and a friendly staff and a amazing environment.
Cons
I have non at the moment. My experience has been great so far.
- 4.0Nov 8, 2023Banquet SupervisorFormer Employee
Pros
Free Staff Meal Good co-workers View from the falls
Cons
Outdated service style. No voice even as a supervisor, you just follow management with different opinions on how to handle events. Management expects you to be the best when they don't even train properly.
- 4.0Nov 23, 2023Front Desk ReceptionistCurrent Employee, more than 1 year
Pros
Good company, friendly, good benefits
Cons
Schedule Work life balance Working Holidays
- 5.0Nov 15, 2023HousekeeperFormer Employee, less than 1 yearEdmonton, AB
Pros
It was amazing the Marriott are best standards
Cons
Sometimes client are very awkward but with Marriott training ideal you will be able to follow a customer lead
- 4.0Nov 15, 2023Front Desk ManagerCurrent Employee, more than 1 yearMontreal, QC
Pros
Good teams and overall great job for the effort required
Cons
None so far apart from complexity of pay raise
- 3.0Nov 7, 2023Server/WaiterFormer Employee, more than 1 yearOttawa, ON
Pros
Good hourly wages nice people
Cons
not enough hours given to me
- 5.0Nov 2, 2023Restaurant General ManagerCurrent EmployeeCalgary, AB
Pros
Amazing team, training and staff.
Cons
Long hours and answering emails from home.
- 4.0Oct 14, 2023Room AttendantCurrent Employee, more than 1 yearMarkham, ON
Pros
Very nice Management team especially our department manager Mr. Leo Kim he is very supportive and kind person . He understands how hard our job and is always willing to help housekeepers.
Cons
Very physical demanding job and the pay was not so good.
- 1.0Oct 31, 2023Human Resources CoordinatorFormer Employee, more than 3 yearsToronto, ON
Pros
The team members are great to work with
Cons
Micromanagers who have trust issues make you start to affect your mental health gradually.
- 2.0Oct 20, 2023EngineerFormer Employee, less than 1 yearToronto, ON
Pros
not applicable not applicable not applicable
Cons
everything everything everything everything everything
Marriott International Reviews FAQs
Marriott International has an overall rating of 4.1 out of 5, based on over 17,535 reviews left anonymously by employees. 77% of employees would recommend working at Marriott International to a friend and 69% have a positive outlook for the business. This rating has been stable over the past 12 months.
77% of Marriott International employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Marriott International 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.
