2.0
Feb 15, 2011
Former employee
Laramie, WY
Recommend
CEO approval
Business outlook
Pros
Pleasing the guests. Putting smiles on faces. Enjoyed holiday gifts. Pay was above average. Flexibility in scheduling. Not to many other pros to list.
Cons
Frequent memos about pointless things, sometimes including conflicting information and required employees acknowledgments. Changes in policy that were important were often not made clear, sometimes resulted in write-ups of employees because of the lack of understanding. Even if employees asked questions of management, we were left wondering, or told to take up with another entity. Employees were written up in mass and for frivolous events. Management pushed blame to lower levels and never owned up to mistakes.