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Marriott International

Engaged employer

Still the best hotel company to work for, but company is going downhill - Operations Manager Marriott International Employee Review

4.0
Aug 24, 2015
Recommend
CEO approval
Business outlook

Pros

Fun work environment, family values in their Select Service hotels, good for employees who don't like to sit at a desk all day. Great benefits (401k, healthcare, hotel discounts). A lot of vacation time. The Marriott family is THE BEST. Mr. Marriott still travels around to hotels each year, and I've had a few opportunities to meet him and his family. Good place to work as a line-level associate since there's great recognition programs and associate appreciation in place. Good training when they're willing to pay for it.

Cons

Not so much a good place to work for lower- or mid-level operations managers. The pay is very low for the amount of work we have to put in. Mid-level management does not get the recognition we should. Harder to advance than they tell you unless you have connections or play into the company politics. Also when you are unwilling to give up a work-life balance. After working 10 years for this company (and advancing from an hourly associate to a mid-level manager), I can see this company is starting to care more about money than the family-culture they preach about. Often hotels will cut out training for their managers for cost-savings.

Explore other reviews about Marriott International

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment, friendly work people, uplifting and pushing you to do better.

Cons

Slow in advancements, such as technology.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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