Pros
Opportunities to move up, good benefits. CEO and owners have good values and intentions.
Cons
Depends on the property but management can really be horrible. Most managers’ goals are to look good to the boss, even if that means throwing their employees under the bus. They tend to do enough to put on their resume then move up after a year or 2. Everyone (and I mean everyone) is severely overworked. Even before the pandemic, we were always understaffed and we were working 10+ hour days. The culture is 10+ hours, 5+ days a week and if you leave after 8 hours, you’re looked at like you don’t care/are blowing it off. Salary pay is so low for the amount of work you’re actually doing. I was very unhappy and don’t plan on returning to hospitality because of my experience.