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Marriott International

Engaged employer

Customer Experience Analytics - Analytics Marriott International Employee Review

1.0
Dec 21, 2018
Recommend
CEO approval
Business outlook

Pros

Hotel discounts available to the team

Cons

Marriott Analytics is run by incredibly unqualified "leaders". Our org is very top heavy. On each project there is one guy doing actual work a bunch of leaders present. We've been branded by the peer group as unable to communicate. At times our work is presented by that peer group. Analysts are viewed as an expandable pool of resources and are mainly used to pull data together. As an analyst I have no ownership of my work, no visibility and all the accountability. Our team has an incredibly low engagement score reflective of how down most of us feel. Little is done by CX leader to address the existing issues.

Explore other reviews about Marriott International

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment, friendly work people, uplifting and pushing you to do better.

Cons

Slow in advancements, such as technology.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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