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Marriott International

Engaged employer

n/a - Guest Service Agent Marriott International Employee Review

5.0
Dec 6, 2025
Recommend
CEO approval
Business outlook

Pros

Respectable environment to work with

Cons

very competitive environment, you have to enjoy hospitality to appreciate this role

Explore other reviews about Marriott International

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

Quite flexible work, good money. You still get the benefits.

Cons

Quite disposable. Less pay compared the work

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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