This department's is the worst! - Color Crew Madison Reed Employee Review

2.0
Sep 17, 2021
Recommend
CEO approval
Business outlook

Pros

Over all employees are satisfied at MR. Pay is decent if not good, good benefits, open and accepting culture, and striving to be and do better. This is the Corp employees.

Cons

However, don't work for the Color Crew (customer service) it is night and day from the rest of the culture. Even before COVID when we were in the office we were not allowed to attend 'all hands' meetings and events as it would mean we'd be off the phone. A masseuse was scheduled in monthly for free chair massages for the Corp employees (great right?) Color Crew was never informed so we never got that benefit even though we were in the same office space. It is frowned upon if you get out of your chair to go to the bathroom if it's not a break or your lunch you're not allowed to speak to anyone either through Slack or in person because then you're not helping clients. I was managed out and my position has not been refilled so that they could fill it in a cheaper location in San Francisco. And that tells you all you need to know about the company. As much as Amy Erret says Color Crew is the heart and soul she means we are the cogs that make her money.

avatar
Madison Reed Response
4y
Dear Former Employee, It's of the utmost importance to us to ensure all Madison Reed team members have a consistent and positive experience that is aligned with our values of Love, Joy, Responsibility, Trust, and Courage. We value the time you've taken to share this feedback and invite you to contact us immediately at HR@madison-reed.com to better understand your former experience with us and how we can improve. Thank you.

Explore other reviews about Madison Reed

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

A company that cares about employee’s professional training.

Cons

I can only see Pros so far.

avatar
Madison Reed Response
2w
Hey Beautiful, Thank you for taking the time to share your thoughts and experience. Your courage to share your experiences is vital to our narrative. We’re excited to see where your career journey takes you with us! Xoxo, The People Team at MR
1.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

You gain corporate knowledge, and have the chance to learn new things.

Cons

They mis classify you, so your deductions are higher. They raise your monthly goals based on one good month and it’s never enough, with what you bring. Ignore rules for some, don’t share information with their regionals like asked. Yet, you get treated like garbage if you speak to anyone outside your DM. And, acts like dm is in your corner yet failed to handle a problem employee for a very long time. With plenty of evidence. It affects their bonus!! They don’t care as long as they are producing.

1
avatar
Madison Reed Response
2w
Hi there, Thank you for taking the time to share your thoughts and feedback. Your courage to share your experiences is vital to our narrative, and allows us to grow and create a better environment for our teams. If you'd like to share more about your experiences, we welcome you to share your thoughts and feedback to hr@madison-reed.com. Xoxo, The People Team at MR
See reviews by: Helpful|Rating|Date|All