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      Madison Reed

      Engaged employer

      Madison Reed reviews

      Unrealistic expectations in the color bar with little to no support/resources - General Manager Madison Reed Employee Review

      2.0
      Mar 28, 2021
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -FT medical and dental benefits -employee gratis -new and chic aesthetic -gentler ingredients

      Cons

      -very overworked, business model wasn't adjusted for today's COVID world (booked every 30 minutes, but also company policy to take a client up to 10 minutes late) -30 minute time slots make it impossible to connect with clients, making them feel like it's a production line -no consistency between what is being told to client over the phone via at-home workers and what is actually happening in the color bars -quality of permanent color, not consistent and doesn't work well on coarse hair (no grey coverage) -ammonia free=lack of lifting capability -commission rate not competitive in CA -will never get to actually use your accrued PTO -under valued/appreciated by superiors

      avatar
      Madison Reed Response
      5y
      Dear Former Employee, First and foremost, thank you for taking time to provide feedback. It is our goal at Madison Reed to ensure a working environment where we lead with our values, and where communication, respect, and opportunities are front and center for all team members, including competitive compensation and benefits. We invite you to reach out to us at HR@madison-reed.com so we can gain a better understanding of your experience and how we can continue to improve. Thank you.

      Explore other reviews about Madison Reed

      5.0
      May 14, 2026
      Shift lead
      Recommend
      CEO approval
      Business outlook

      Pros

      A company that cares about employee’s professional training.

      Cons

      I can only see Pros so far.

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      Madison Reed Response
      2w
      Hey Beautiful, Thank you for taking the time to share your thoughts and experience. Your courage to share your experiences is vital to our narrative. We’re excited to see where your career journey takes you with us! Xoxo, The People Team at MR
      1.0
      Apr 25, 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You gain corporate knowledge, and have the chance to learn new things.

      Cons

      They mis classify you, so your deductions are higher. They raise your monthly goals based on one good month and it’s never enough, with what you bring. Ignore rules for some, don’t share information with their regionals like asked. Yet, you get treated like garbage if you speak to anyone outside your DM. And, acts like dm is in your corner yet failed to handle a problem employee for a very long time. With plenty of evidence. It affects their bonus!! They don’t care as long as they are producing.

      1
      avatar
      Madison Reed Response
      2w
      Hi there, Thank you for taking the time to share your thoughts and feedback. Your courage to share your experiences is vital to our narrative, and allows us to grow and create a better environment for our teams. If you'd like to share more about your experiences, we welcome you to share your thoughts and feedback to hr@madison-reed.com. Xoxo, The People Team at MR
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