Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

54% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Benefits are good" ((in 73 reviews)); "Great culture and place to work" ((in 73 reviews)); "Good pay if you just want money" ((in 57 reviews)); "great people and products." ((in 48 reviews)); "Good work life balance" ((in 33 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Some upper management does not care" ((in 32 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "Low salary" ((in 18 reviews)); "They hire lazy people that don't want to work hard and then complain they aren't making commission" ((in 14 reviews))

What are employees saying about MSC Industrial Direct redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct redundancy and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Edmonton , Beamsville , Toronto , Calgary , Victoria , Mississauga , Kelowna

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MSC Industrial Direct

MSC Industrial Direct reviews

Erik and Mitchell. Please read this twice - Senior Leader MSC Industrial Direct Employee Review

3.0

Nov 9, 2014

Senior leader

Recommend

CEO approval

Business outlook

Pros

Revenue growth, niche industry, lack of metalworking competition, bonuses & stock

Cons

Career pathing is non-existent, constant propaganda by top management, lack of accountability & discipline at all levels

Explore other reviews about MSC Industrial Direct

5.0

Apr 21, 2026

Systems analyst

Recommend

CEO approval

Business outlook

Pros

Culture, comaraderie, benefits, work/life balance, management

Cons

Nothing comes to mind at the moment.

MSC Industrial Direct Response

2mo

Thank you for sharing your experience. We’re thrilled to hear you value our culture, camaraderie, benefits, and work/life balance—those are all priorities we continuously strive to strengthen. We appreciate you taking the time to share your feedback!

3.0

Jun 30, 2026

Sales

Recommend

CEO approval

Business outlook

Pros

Breadth of product, decent legacy.

Cons

Compensation is below average for sales. Upper Management claims they want you paid, but it doesn't equate to being the front facing person to customers and taking all the heat, when the admin levels screw up your business. The company used to be great and really coalesced around it's culture, and I feel that is a thing of past with the new upper management. I don't feel most of the upper management is qualified to be making the decisions that they do, it seems like they are fraternity that just keep shifting from position to position.

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Jobs at MSC Industrial Direct

CN - Vendor Managed Inventory Specialist

CN - Vendor Managed Inventory Specialist

CN - Strategic Account Rep

CN - Vendor Managed Inventory Specialist

CN - Account Executive

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MSC Industrial Direct

Erik and Mitchell. Please read this twice - Senior Leader MSC Industrial Direct Employee Review

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