Poor leadership - Anonymous employee MASA Employee Review

2.0
Feb 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of nice people

Cons

Unrealistic expectations and goals that impossible to meet. Executive team doesn't understand how the company actually works.

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MASA Response
4mo
We’re glad to see the acknowledgment of the many good people at MASA. Our team members truly care about one another and about the 2 million members we serve. We believe meaningful growth requires stretch goals, supported by accountability and visibility into performance. We are also confident in the engagement, visibility, and accountability of our leadership team as we continue to grow.

Explore other reviews about MASA

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and good teamwork

Cons

None that I can think of

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Hybrid - There are some good people who work here - Pretend work for the most part - Your time here will really depend on your manager - Overall good pay - Can be a good 9-5 to start your career or invest into yourself

Cons

- Pointless meetings - Had a bad manager - Some people talk in consistent jargon to sound smarter than they are - Most manager have never done the actual skills and just manage - Everyone is pretending to know what they are talking about

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