Layoffs just keep coming - Technical Support Engineer Lytx Employee Review

1.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

At this point - absolutely none. The only good thing about working here is the people you work with. Anyone director level and above is disconnected, dishonest, and only looking out for themselves.

Cons

2 rounds of layoffs since the start of 2026. On the last all-hands call, the CEO tried to gaslight us all by saying employee morale is not low and that the reviews must have been written by one person. The technical support org has been told over and over again that they would not be affected by layoffs...guess what....they just cut the team in half. Gave our team mates no notice beforehand, a measly 2 weeks severance for every year you worked at Lytx. That means for those of us who were here just under 1 year we only got 2 weeks of pay. Meanwhile they worked us to death leading up to the layoffs. Stay far far away from this company. All signs point to selling or going under. And you'll notice the majority of job postings are for roles in India. They're squeezing everything they can out of the US-based teams, laying them off, then offshoring jobs to Columbia and India. This company does not care about or value their employees and they make it well-known everyday. Just look at how they respond to their reviews on here, even the tone is condescending and cold.

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Lytx Response
1mo
Thank you for sharing your thoughts and for acknowledging that you enjoy working with your fellow team members. We encourage you to reach out to your Human Resources Partner to discuss your specific concerns.

Explore other reviews about Lytx

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

I have been with Lytx for the past 9 years and I truly enjoy working here. We use the latest AI tools for our developments. We recently did an AI hackaton within technology organization to embrace AI driven solutions. One thing that stands out for me is the people culture within the company and all the fun events arranged throughout the year.

Cons

I cannot think of any cons

2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Healthcare benefits are great. There are a lot of passionate, hard-working people across the company.

Cons

Great people are leaving, signs of a business in decline. Direction of the company and outlook for the future is bleak. Years spent sitting on the sidelines collecting money and patting ourselves on the back has resulted in the current market positioning and has allowed our competitors to make a big run at our expense. It might be too late to recover, especially if we continue to increase and promote middle management from departments with history of negligence and apathy for the customer experience. There’s a business to run, but without customers there won’t be any business…

5
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Lytx Response
2d
Thank you for your candid feedback. We agree that Lytx has an incredibly passionate team and a competitive total rewards package, but we are surprised and disappointed at your overall sentiment. We encourage you to reach out to your Human Resources Business Partner with your specific concerns.
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