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      Loop1

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      Loop1 reviews

      Salary - Tech Support Engineer Loop1 Employee Review

      3.0
      Jan 5, 2025
      Tech support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary of Engineers work life balance

      Cons

      Salary and toxic culture apj durector

      avatar
      Loop1 Response
      1y
      Hi 👋 Thank you for taking the time to share your experience with us. We truly appreciate your contributions during your 3–4 years at Loop1 and are glad to hear that you found the salary and work-life balance to be positive aspects of your time here. We also acknowledge your concerns regarding compensation and workplace culture. Feedback like yours is invaluable as we continue to evolve and improve. We are actively working on fostering a more inclusive and supportive environment across all regions, and leadership development remains a key focus area for us. We wish you all the best in your future endeavors and thank you again for being a part of the Loop1 journey.

      Explore other reviews about Loop1

      3.0
      Aug 5, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people that work there (with some exceptions) are wonderful. Working with customers there is also wonderful. The semi-annual get togethers are always fun.

      Cons

      Staff are mostly underpaid for the market (and management is proud of that), traveling engineers travel generally 75% of the time or more (non-pandemic times) and have a difficult time getting sick and/or vacation time scheduled, internal training is very bad for a company that is built on training customers, "flexible" PTO policy is non-beneficial to employees, good ideas that turn into new business are generally not valuable to the person who worked for that, expect employees to "wear multiple hats" and work jobs meant for multiple people, etc. Claim to treat employees as "family".

      3
      avatar
      Loop1 Response
      4y
      Thank you for the candid feedback. Travel is a big part of the engineers job. We are sorry that you felt scheduling PTO was difficult. We are not aware of issues scheduling time off when it is done in advance. We will look into this and the other comments you have brought to our attention.
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