Good flexibility / Low growth opportunity - Director Liveops Employee Review

3.0
Jun 7, 2024
Recommend
CEO approval
Business outlook

Pros

Flexibility / Work Life Balance Employees treat each other with respect.

Cons

Commodity service makes growth and profitability difficult, forcing a low degree of personal and financial career growth opportunity. Virtual agent model delivers subpar service to clients…leading to low retention. This has led to multiple mass layoffs. CEO is good but some leaders are subpar.

Explore other reviews about Liveops

5.0
Mar 30, 2026
Recommend
CEO approval
Business outlook

Pros

Nice Culture. No Drama. Very Friendly

Cons

Not enough pay for the amount of work

2.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job. Cool avenue for a little bit of side money.

Cons

Getting shifts is hard. They tend to over-saturate the contracts so you’ll start off getting access to shifts but then it’ll stop because they have too many training classes back to back. They’ll also kick you off of a contract for anything even when the system issues are on their end or the clients end. The pay schedule also sucks it’s semi-monthly but behind so you don’t get paid in a timely fashion. You want a faster way to access some side money you’re better off applying to Amazon or Home Depot or something an employer who quick hires and puts you on a rapid pay schedule.

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