3.0
Jun 7, 2024
Former employee, more than 8 years
Scottsdale, AZ
Recommend
CEO approval
Business outlook
Pros
Flexibility / Work Life Balance Employees treat each other with respect.
Cons
Commodity service makes growth and profitability difficult, forcing a low degree of personal and financial career growth opportunity. Virtual agent model delivers subpar service to clients…leading to low retention. This has led to multiple mass layoffs. CEO is good but some leaders are subpar.