A lot of promise, and a lot of promises: Neither fulfilled - Sales Director Liveops Employee Review

2.0
Oct 20, 2014
Recommend
CEO approval
Business outlook

Pros

Excitement and the feeling that there is technology being developed that will be shaping the future . The potential for exercising share options. Some excellent customers like Salesforce. Technology that looks and feels intuitive in client demonstrations.

Cons

This might just be a 'start-up thing' - but I found some major challenges. There is an awful lot of vapourware in terms of what is presented to the customer/partner, and what is actually happening/achievable, proven... this pushed me out of my comfort zone as a salesperson at times. Also the culture is entirely US-focussed, highly detached and quite often does NOT reward effort outside of billable seats. I found that this combination saw some fairly schizophrenic 'hire 'em and fire 'em' decisions, and I have since seen a significant slice of influential Management (Sales and Product) removed - but I know some guys there still working serious hours and finding life fairly uncomfortable.

Explore other reviews about Liveops

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Training is excellent regarding Product Specialist Daily in person training excellent

Cons

None that i can see.

2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and flexible schedule.

Cons

Bad training. Some trainers have absolutely no experience in the area they are training others for. There were two training facilitators who kept talking about how 15 minutes is on time and on time is late but they never opened the training room until 4 or 5 minutes later. One kept saying they had a military background and the other one said they grew up in a military home and that’s where they learned to always be on time. After that, they make the people who came on time listen to off subject random stuff and then decide to start training 15 minutes later. They made comments about some people being late all the time so they said they were waiting on everyone to come before they started training. They even said this when they knew the week of taking calls that some people might be late because of calls. Had us listen to a few calls. Some they said were what we shouldn’t say or do and then they turn around and talk to people in the training the same way. When we did take calls the systems didn’t work and we didn’t know what we were doing. Not surprised because the facilitators didn’t take calls so how can they tell us? Said they had 350 to sign up for training but during calls they ended up with 40 something people left.

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