Great people, not so great organisation - Sales LivePerson Employee Review

2.0
Sep 20, 2022
Recommend
CEO approval
Business outlook

Pros

The people are amazing to work with, the team is so supportive and we were all so close Had two great team leads/managers that supported me throughout my time at LP Pay was great compared to other new grad roles

Cons

There was no real structure to LP, it was confusing and messy without knowing who to speak to Little to no communication between departments, they held sessions with them but once the hour session ended, we never heard from them again - marketing in particular were difficult to communicate with A lot of favouritism within the organisation, if you made friends with the right people, you get promoted or moved even if you weren't hitting targets or reaching goals - at one point a manager called someone in our team their 'best friend' and they got a promotion despite being the weakest in the team Sudden restructurings that lead to layoffs and no prior warning to prepare

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LivePerson Response
3y
Thanks for leaving your feedback. We really appreciate your honest assessment of working with LivePerson. We’re really happy to read how much you enjoyed the people you worked with although we are sad to learn of some of your negative experiences. We are working tremendously hard to ensure we listen to feedback from all of our people past and present to ensure we improve as an organization. Your feedback will certainly help us with this. Thanks again The LP people team

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5.0
Jan 7, 2025
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CEO approval
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Pros

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Cons

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3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, nice people

Cons

Poor pay relative to market

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