Pros
I guess the benefits but they are just under industry standards
Cons
Management is overworked and underpaid Never there to listen Organization of procedures and record keeping is abysmal. I am honestly suprised they haven't been sued. Don't have a life event crisis because they will harass you and compound your stress. Burnout is prevalent Promotion is difficult unless you show that you will work for the company 24/7 then they will keep pushing to your breaking point. Once they have used you they will find a way to terminate you. It is a horrible company to work for in the retirement side. Everyone I went through new hire training was let go for one reason or another. I was the last one and they eventually figured a way to let me go. They will tell you are great and once they are done with you, all of sudden your quality score will start to drop.