Pros
Good job job security if you achieve your targets.
Cons
All senior managers are graduates with little, to no experience working anywhere else. This has created a culture where it is deemed acceptable to treat employees with absolute disdain (this includes higher management to middle management and so on). The work life balance is apalling, as you will regularly get home after your shift to a barrage of text messages. There is never any praise for doing a good job, only negative feedback and ever increasing expectations. The pension scheme is derisory. You will regularly work 10+ hours without a break (as is the culture) You will be expected to clean customer toilets that have been s*** up like a scene from trainspotting. You will be expected to confront/detain shoplifters (this can get VERY physical) You will be expected to attend the store after/during break ins (even though this was apparently outsourced to a security company) The training, whilst on paper is good... is non existent and you will "sink or swim" I could honestly write a book about the things I experienced in my 12 years with the company. I thought it was bad at the time, but didn't realise just how badly you are treated until I found a new career. I once received a phone call instructing me that there had been talk of a trade union coming into the store to offer their services and to kick them out if they entered the store... what are they afraid of if they are such a good employer? Do not work for this company!