employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

Constant reorg, limited clarity, performance feels impacted - Motor Underwriter Liberty Mutual Insurance Employee Review

2.0
Aug 21, 2025
Recommend
CEO approval
Business outlook

Pros

Backing of a large american insurance group. Supportive colleagues who try to navigate challenges together. Work from home is unlimited. Very flexible. Guidance is 2 days per week. Many employees don't go to office anymore. Plenty of desks.

Cons

Reorganizations feel frequent, and leadership positions are sometimes left open for long periods. Headcount has noticeably reduced in recent years. From an employee perspective, many projects seem on hold and there is little visible investment in technology. Daily processes still feel very manual compared to what peers in the industry are doing. Communication can feel reactive, with changes often coming as a surprise.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great benfits that start day 1

Cons

Nothing at the time i worked there

1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

See reviews by: Helpful|Rating|Date|All