Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      It was okay - Customer Service Representative Liberty Mutual Insurance Employee Review

      2.0
      Jul 31, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      clients were great to work with normally. company still offers pension plan.

      Cons

      Local Management was immature and often not ethical. Heavy call volume and monitored metrics- micro management

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture Flexible schedule No overtime Good career opportunities

      Cons

      If working a technical position, they pay less than average

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Liberty Mutual Insurance jobs | Liberty Mutual Insurance salaries | Liberty Mutual Insurance benefits | Liberty Mutual Insurance interviews
      Liberty Mutual Insurance reviewsLiberty Mutual Insurance Customer Service Representative reviewsLiberty Mutual Insurance review