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Liberty Mutual Insurance

Engaged employer

Toxic and worst company I’ve ever worked for - Commercial Underwriter Liberty Mutual Insurance Employee Review

1.0
Jun 26, 2025
Recommend
CEO approval
Business outlook

Pros

FTO & benefits. Pension, but that’s going away.

Cons

Unrealistic metrics and expectations, unmanageable territories/workload, toxic coworkers and management, constant changes, too many meetings, constant stress, anxiety and layoffs, and favoritism. Agents like their underwriters but don’t trust Liberty Mutual. High turnover!! Can’t reach HR and too much reliance on AI or ChatGPT. Underwriters can’t even underwrite, and there’s too much unclear messaging.

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
1.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

1
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