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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      WORST POSITION AT LIBERTY MUTUAL/SAFECO GOLD REPRESENTATIVE - Customer Service Gold Agent Liberty Mutual Insurance Employee Review

      1.0
      May 12, 2025
      Customer service gold agent
      Recommend
      CEO approval
      Business outlook

      Pros

      NOT ONE THING AND I AM SERIOUS.

      Cons

      Terrible Job, Terrible Training, I worked at Liberty for 2.11 months never a problem, TOP PERFORMER. I work for Safeco Gold for 7 months, I get fired. Honestly every 3rd call from the customer was about rate hikes, I'll be surprised if they don't have a layoff soon. Customers are jumping ship.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 25, 2026
      Associate software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, great people

      Cons

      No cons. It’s a great company

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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