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Liberty Mutual Insurance

Engaged employer

It's a job - Claims Specialist Liberty Mutual Insurance Employee Review

2.0
Sep 11, 2024
Recommend
CEO approval
Business outlook

Pros

WFH, HSA was nice, decent coworkers

Cons

no growth, management and leadership are out of touch with how the job is performed nowadays. company is always making cuts. their current "thing" now is a a high performance culture, which means work more and earn the same amount of money w/ no growth or promotional opportunities.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

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