Pros
There are a lot of high quality people here, very bright and motivated. The company also seems to be moving in the right direction, adopting more of a customer focus and learning from Boston-based parent Liberty Mutual. The offices are nicely designed, and very open. Safeco Plaza is cozy, quiet and stable.
Cons
You are a literally a number at this company, your identity is your employee "N" number and is used for everything. Liberty Mutual doesn't want Safeco to be a local company, you can practically feel the bureaucracy from Boston. There are definite silos between groups, and a poor flow of knowledge and ideas. Nothing happens fast and things get done because that's how they've gotten done historically. Systems, technology and structures ensure things stay the same and serve to protect the past. There isn't a lot of training, but there is an overwhelming amount of compliance classes that you take online. There is no orientation when you start there, your computer will not be set up (no local IT people) and your badge will not be ready. Hearing muzak by the elevators and in the rest rooms only serves to remind you how old this company is; it's like being sent back to the early 70s or trapped in a dentist's waiting room. Executives are all the way up on the top floor in gigantic offices, far from their people, and an entirely different world when compared to your work area.