2.0
Oct 16, 2023
Former employee, more than 1 year
Springfield, MO
Recommend
CEO approval
Business outlook
Pros
Great health and 401k benefits, slightly above average pay for remote work.
Cons
You will be micro managed to death. You are expected to cover insurance needs and endorsements as well as complex billing in just 8 minutes or less. Customers usually complain about having to call in several times to get resolution. They often express how they feel like they are just a number. Many of the policy holders cancel within 1-2 years of service. I rarely saw policy holders with 5 or more years of tenure.