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Liberty Mutual Insurance

Engaged employer

Hell - Claims Assistant Liberty Mutual Insurance Employee Review

1.0
Jun 8, 2023
Recommend
CEO approval
Business outlook

Pros

While acknowledging that every organization has the freedom to make its own hiring decisions, it is disheartening to witness nepotism becoming a daily occurrence at Liberty mutual. The practice of favoring relatives or close connections for key positions, promotions, or desirable opportunities undermines the principles of meritocracy, fairness, and equal opportunity. It erodes trust among employees and creates a sense of disillusionment, demotivating those who strive to excel based on their skills, qualifications, and dedication to a well performed work.

Cons

First and foremost, the most alarming aspect of Liberty Mutual is the excessive workload imposed upon its employees. The expectation to work long hours consistently, including weekends and public holidays, has created an atmosphere of chronic burnout and fatigue among the teams. This overworking culture not only adversely affects the physical and mental well-being of employees but also hampers their productivity and creativity in the long run. Transparency is another critical area where Liberty falls short. There is a pervasive lack of open communication and transparency throughout the organization. This lack of transparency erodes trust and breeds a sense of detachment and disengagement among the team. It is vital for a healthy work environment that employees feel informed and involved in matters that affect them and the company as a whole.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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