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Liberty Mutual Insurance

Engaged employer

Stingy - Field Claims Representative Liberty Mutual Insurance Employee Review

1.0
Mar 14, 2023
Recommend
CEO approval
Business outlook

Pros

There is nothing special about working here compared to other insurance agencies.

Cons

Made a huge deal about matching my salary from previous employer when hired- said that nobody got what I did yet obviously it was standard for a high performing employee. Was reassured several times that my yearly bonus and raise would bump me up and yet I'm still not making as much as I did previously, despite being a top employee. And they pro-rated it because I was barely shy of one year. Stingy. Nothing extra for going above and beyond, for working extra, getting amazing surveys and feedback, etc. My last employer paid triple compared to LM for my bonus and raise, because I earned it. Hard to stay motivated when I know it doesn't matter. They keep dangling a promotion then they move the goal posts despite me meeting every requirement, over and above working constantly. Managers are always micro managing and not leaders themselves. The company car broke down 2 days after I got it and they acted like it was something I did even though records showed it hadn't been properly maintained previously. They nickel and dime for it out of paycheck so it's not much of a perk, especially when the car doesn't work. Such a disappointment after working so hard. I proved my value but they have fallen short.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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