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      Liberty Mutual Insurance

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      Liberty Mutual Insurance reviews

      I love it here. I found my forever company! - Claim Resolution Specialist II Liberty Mutual Insurance Employee Review

      5.0
      Sep 1, 2022
      Claim resolution specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      LIMU is constantly giving back to their employees . I feel valued and appreciated. Leadership takes an active role in developing employees and helping them reach goals.

      Cons

      I dont have a lot of cons. This is adjusting world of claims so naturally there will be higher volume times and good work is still expected. I get that. It is the nature of the industry and I respect it. Definite job security!

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      Liberty Mutual Insurance Response
      3y
      Thanks so much for your review! We're invested in developing the incredibly talented people who work at Liberty Mutual. Glad that's been your experience!

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 18, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic work life balance Great co-workers

      Cons

      Unclear requirements at times. Teams are in silos.

      1.0
      Jun 18, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

      1
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