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Liberty Mutual Insurance

Engaged employer

Great Potential if you are not in Claims - Inside Auto Claims Representative Liberty Mutual Insurance Employee Review

1.0
Aug 4, 2014
Recommend
CEO approval
Business outlook

Pros

Pay is above average, 37.5 work week. (so they tell you)

Cons

TOOOOOOOOOOOO many middle and upper managers. the left hand doesn't know what the right hand is doing. Work load is massive. unrealistic performance goals. When you leave Friday expect to have at least 10 claims waiting for you when you come back on Monday. We are encouraged to take liability offsets which is a performance measure and illegal.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

3
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