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Liberty Mutual Insurance

Engaged employer

Great place to work, if you like hectic - Claims Case Manager II Liberty Mutual Insurance Employee Review

4.0
Jun 19, 2014
Recommend
CEO approval
Business outlook

Pros

LMIG pays incredibly well - especially for people straight out of college. Some managers in the claims department are incredibly receptive, and care a lot about their team members. It is a long standing company who likely won't go out of business anytime soon. Plenty of people spend their whole careers there, so there is plenty of upward mobility options.

Cons

Things change A LOT. Policies for claim staffs tend to be written by management in another state that is rather removed from actual management of claims. They implemented a policy that required we signed a piece of paper everyday that we returned all of our calls/e-mails before we could leave (this of course, contradicted the company's best practices - and was incredibly insulting on a general level). People were even called back after they left if they forgot to sign the piece of paper. An entire division of the claims teams also were informed their positions were being eliminated by a company-wide powerpoint presentation. It was incredibly uncomfortable for everyone.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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