Nov 10, 2020
Liberty Mutual Insurance Response
5yWe're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager. Thank you for sharing.
Pay - Licensed Insurance Agent Liberty Mutual Insurance Employee Review
Explore other reviews about Liberty Mutual Insurance
5.0
Jun 25, 2026
Current employee, more than 1 year
Indianapolis, IN
Recommend
CEO approval
Business outlook
Pros
Good work life balance, great people
Cons
No cons. It’s a great company
1.0
Jul 2, 2026
Former employee, more than 3 years
Salt Lake City, UT
Recommend
CEO approval
Business outlook
Pros
Good benefits. Generous 401k match
Cons
Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.