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Liberty Mutual Insurance

Engaged employer

Dead End Claims Job - Case Manager Liberty Mutual Insurance Employee Review

2.0
Nov 24, 2013
Recommend
CEO approval
Business outlook

Pros

Lots of FTO, good training ground for claims, exposure to large accounts

Cons

when you use your FTO, you are so far behind when you return that you wish you never took off. Claims Management is out of touch, unrealistic metrics, subjective rating system, bonus program is getting smaller, favoritism, nepotism, cliques, incompetent managers

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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