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Liberty Mutual Insurance

Engaged employer

Liberty Mutual-a great company to work for. - Senior Customer Service Representative Liberty Mutual Insurance Employee Review

5.0
May 21, 2008
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual is a fortune 100 company that has a promote from within philosphy, and compensates employee's well. The management team is great and respects the employee's.

Cons

Since this position is customer service, it is very stressful. We have certain high goals we must adhear to at all times.

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
1.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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