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Liberty Mutual Insurance

Engaged employer

Good co-workers (mostly), poor management with political agendas - Claims Liberty Mutual Insurance Employee Review

1.0
Aug 30, 2013
Recommend
CEO approval
Business outlook

Pros

Nice desk, nice chair and coworkers.

Cons

No upward options, unless you really, really kiss butt. It is not what you know, it is who you know and how well they like you. The company would rather hire an outside candidate who knows nothing about insurance than top promote from within. And that outside person they just hired? Well, he/she will not be doing their for for at least 4-6 weeks as they sit in a classoroom and get a 1-2 month crash course on the entire world of insurance and claims. But hey, you have worked there for many years and have a huge knowledge of the business, but they would rather you sit right where you are and make less than newly hired colleagues. The company preference is to keep skilled workers paid less until they quit or get fired. Also, the management never listens to real ideas about problems or needed changes. Don't ever point out someone's mistake because the company would rather you ignore it and sweep it away. You will look more and more like a trouble maker and instigator if you find errors or room for improvement.

Explore other reviews about Liberty Mutual Insurance

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Highly competitive compensation, generous annual bonuses, and excellent bonuses such as 401(k) matching and annual credits, tuition reimbursement, childcare support, affordable healthcare, vision, dental, and additional unique benefits for all stages of life and discounts for fun things like shopping and products that may be of desire!

Cons

It is a competitive place for high performers, but it is motivating and not intimidating in my opinion!

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Diverse culture, work life balance, flexibility

Cons

They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

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