employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged employer

Unrealistic workloads and expectations for Claim Specialists and Managers - Claims Liberty Mutual Insurance Employee Review

3.0
Jul 5, 2019
Recommend
CEO approval
Business outlook

Pros

Salary, benefits, nice office, nice treatment of employees at a superficial level

Cons

Depressing, high stress environment. Senior management changes very frequently. Each time essentially ineffective changes are implemented with no real input from the people doing the work. They pay lip service to employees opinions but don’t or can’t really pay attention to the key problem, incredibly huge work loads. The job is unmanageable for almost everyone. The turnover rate is massive, and everyone I know who quit, whether voluntary or fired, is much happier and feels valued working for a competitor.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

1.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
See reviews by: Helpful|Rating|Date|All