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Liberty Mutual Insurance

Engaged employer

Assistant Director - Assistant Director Liberty Mutual Insurance Employee Review

3.0
Apr 12, 2019
Recommend
CEO approval
Business outlook

Pros

1. Benefits especially Tuition Reimbursement , 401K match 2. Good opportunities to grow 3. Work from home option 4. Pay is above average with other companies in peer group 5. Great opportunity right after college 6. Investment in community.

Cons

1. Culture - passive aggressive, a lot talk but can’t deliver, “apple polisher mentality” 2. Professional Development Programs have seen dilution especially CDP and ADP 3. Middle management to Director level is weak. Especially from a strategy and innovation perspective. 4. Reluctant to change and truly be innovative in most departments

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Liberty Mutual Insurance Response
7y
We hear your concerns and would like to assure you that we’re working hard to build a culture where all people and possibilities are valued. We’re committed to diversity in our talent and leadership and know that with diversity of thought comes innovative ideas. Making things better is one of our core values. It’s something we are always striving to do as an employer and something we want employees to be inspired to do as well. To do so, we know they need to feel empowered to be proactive and challenge the status quo. Thank you for your review. This type of feedback helps us continue to grow.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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