Toxic work environment in Claims - Anonymous employee Liberty Mutual Insurance Employee Review

Completely toxic, demoralizing, and unhealthy work environment where approximately 80% of employees feel like they’ll be fired on any given day. We are given about 12 hours of work per day but only 7.5 hrs to do it (overtime is being limited to 7 hours per month!) but we are penalized if we fall behind. The emphasis on metrics that are constantly changing is just ridiculous.