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Liberty Mutual Insurance

Engaged employer

Great place to work, great people, little bit stressful - Senior Underwriter Liberty Mutual Insurance Employee Review

4.0
Jan 23, 2013
Recommend
CEO approval
Business outlook

Pros

The benefits are pretty decent, people are friendly and talented, the company really cares about it's employees. There are team building events and community service and health and wellness days. They pay for an evening MBA.

Cons

Work life balance in my department wasn't great, dress code in Boston office is BUSINESS, there are lots of continuing ed credits,

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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