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Liberty Mutual Insurance

Engaged employer

The hiring process is lengthy and extensive. Training can be vigorous and fast paced. - Customer Service Representative Liberty Mutual Insurance Employee Review

3.0
Jan 19, 2013
Recommend
CEO approval
Business outlook

Pros

Liberty Mutual lives up to it's Mission Statement. It is a reputable job with a fortune 500 company who has been in business for 100 years.

Cons

Fast paced, required to acquire state licensing in a relatively short time.

Explore other reviews about Liberty Mutual Insurance

5.0
Feb 12, 2026
Recommend
CEO approval
Business outlook

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Cons

* Salary is relatively uncompetitive measured against experience

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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