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Liberty Mutual Insurance

Engaged employer

Politics and "yes" people - stay away - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
Aug 3, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay (base and bonus). Flexible work arrangements - can work from home 1-2 days a week (if in the right department). Nice campus and location in Boston. Good opportunities for a 1st job out of college, esp in an analyst role

Cons

No strategy. Becoming a top 3 P&C Insurer is not a strategy. Re-orgs are not a strategy either. Reorgs are constant, and the CEO is dismissive of the change fatigue of the employees. Layoffs are non-stop, no one is ever secure in their jobs. People are constantly let go, or forced to reapply for their positions. Some went through 3 job eliminations in the last 3 years. No regard for subject matter expertise or business results - executives promoted from within for being agreeable and politically savvy. That breeds further 'yes man' culture and zero forward momentum. HR is a joke - allows for employees to be disposable, and fosters a terrible culture. The best talent is leaving (from executives to analysts) and no one seems to care a bit. The company has lost its soul - only 2-3 years ago it was a decent place with decent people. The CEO and his top lieutenants are to blame.

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Liberty Mutual Insurance Response
7y
Thank you for your comment. It sounds like you’ve taken advantage of our flexible work arrangements. That’s great! I am sorry to hear, however, that our strategic vision hasn’t seemed clear to you. Though we are striving to be among the top three P&C insurers, we know to do so we must keep up with customer expectations. To stay relevant, every company, including Liberty Mutual, must become faster and be increasingly open to smart risk-taking, innovation and new ways of working. A huge part of that is securing the right talent and empowering them to challenge the status quo. We’d like to assure you that matching the right skills and expertise with the right role within the company is a huge focus for us. This is not a perfect process but we’re continuously learning and improving as we move forward. -Melanie

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Anonymous employee
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Pros

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Cons

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3.0
Jun 5, 2026
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CEO approval
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Pros

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Cons

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