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Liberty Mutual Insurance

Engaged employer

Don’t work here in 2018 - Claims Manager Liberty Mutual Insurance Employee Review

2.0
Jun 24, 2018
Recommend
CEO approval
Business outlook

Pros

Pay, and the people. Liberty hires great talent.

Cons

Goals are outrageously difficult to meet. In addition IT can’t figure out how to calculate the goals. They will term any one that can not meet theses high pressure goals. Senior leadership does not know how to balance the customers needs and the business needs. Don’t work here until they can figure out their vision.

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Liberty Mutual Insurance Response
7y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered, and where our current and future leaders have the support they need. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.

Explore other reviews about Liberty Mutual Insurance

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture with plenty of work, diversity, slack/teams, rec rooms, plenty benifits

Cons

non that I can think of

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Liberty Mutual Insurance Response
3mo
Thank you for sharing your feedback! We're glad you're enjoying the culture and benefits at Liberty Mutual.
1.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

2
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