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Liberty Mutual Insurance

Engaged employer

DON'T WORK HERE - Underwriting Liberty Mutual Insurance Employee Review

1.0
Nov 5, 2012
Recommend
CEO approval
Business outlook

Pros

you CAN NOT get fired from working here. they just don't fire people. (but because of that there is incompetence everywhere, the organization is riddled with it)

Cons

In the 4 years I worked here the entire middle market segment reorganized 6 times, every time was more dramatic and traumatic then the time before.. The process and systems are awful. The management takes no ownership of any issues and leadership here is seriously lacking. The annual employee opinion survey scores reflect VERY unhappy employees. Every day that I worked there I saw people cry, scream and flip out. I've never worked at a company where so many people were on mental medical leave because working there literally drives people insane.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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