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Liberty Mutual Insurance

Engaged employer

Wasted years of my life - Anonymous employee Liberty Mutual Insurance Employee Review

1.0
May 8, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As a company liberty mutual is good . Great benefits, annual bonus , lots of projects to participate in

Cons

Working in the call center in the company is a nightmare . Too many unreasonable metrics , if a supervisor doesn't like you personally , they will make sure they do everything in their power to get rid of you . New employees come in and get promoted faster than those with longevity . This company can be great as long as you are not in the call center

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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