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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      This Was a Great Company that has Changed and Not For the Better" - Insurance Sales Agent Liberty Mutual Insurance Employee Review

      2.0
      Jun 6, 2017
      Insurance sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly people, Fortune 100 company

      Cons

      Non-competitive rates, company went cheap, cut over time hours, cut bonus', no growth opportunity, deceptive practices to gain business is encouraged. Culture is very challenging, heirarcy is extremely prominent. Customer service is not a focus throughout the company, especially in claims. Middle management focuses on the wrong things. High medical deductibles and expensive policies. Work Life Balance is terrible compared to when I started!

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 25, 2026
      Associate software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, great people

      Cons

      No cons. It’s a great company

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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