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Liberty Mutual Insurance

Engaged employer

Great company, but very limited opportunities outside of the Boston Home Office unless you're in claims or underwriting. - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
May 4, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a great company with good pay and benefits. It's a very respected company in the industry, so having their name on your resume doesn't hurt at all!

Cons

Unless you are in the Home Office in Boston, you're very limited in growth outside of Underwriting and Claims. All the financial functions are in New England or Seattle. So are the better IT roles it seems as well. They are usually open to you relocating to another office for a better position within the company; however, unless you're at the manager level or higher it's most likely going to be on your own dime. Also, it seems that unless you've come from a private New England university, you're options to transfer to Boston are rather limited too.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
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