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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Does not care about employees - Field Claims Resolution Specialist Liberty Mutual Insurance Employee Review

      1.0
      Apr 4, 2017
      Field claims resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary is good for the first few years.

      Cons

      Senior management is incompetent and does not care about front line employees. They ask for employee surveys but never provide change. Management only wants this to appear a "great" place to work yet abuses employees and takes advantages of them. Forces employees to fill out surveys saying they are happy when they are not or punishes front line management.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture Flexible schedule No overtime Good career opportunities

      Cons

      If working a technical position, they pay less than average

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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