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      Liberty Mutual Insurance

      Engaged employer

      Liberty Mutual Insurance reviews

      Personal Lines Sales - Insurance Sales Agent Liberty Mutual Insurance Employee Review

      3.0
      Feb 3, 2017
      Insurance sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Financially strong company, good support on local level

      Cons

      Pricing is not competitive for most customers. Customer retention is not good due to 15-20%+ rate increases Year over year even on good customers with no claims. Before you accept a sales position speak with several agents about their ability to write and maintain business so you know what you are getting into. Don't rely on blue sky from recruiters and managers

      avatar
      Liberty Mutual Insurance Response
      9y
      We appreciate your review, but we're sorry to see that you wouldn't recommend us based on your experience. Honest feedback like yours helps us to do that, so thank you for sharing. We'd ask you to consider sharing this with your manager as well.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture Flexible schedule No overtime Good career opportunities

      Cons

      If working a technical position, they pay less than average

      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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