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Liberty Mutual Insurance

Engaged employer

Good place to work - Assistant Manager Liberty Mutual Insurance Employee Review

4.0
Oct 14, 2025
Recommend
CEO approval
Business outlook

Pros

Liberty is a great place to grow both professionally and personally. The company has a collaborative culture where people genuinely support each other, and leadership is approachable and open to new ideas. I appreciated the focus on employee development and the opportunities to take ownership of impactful projects. Work-life balance was respected, and the overall environment was positive and motivating. It’s a company that truly values its people.

Cons

The only downside is that the team structure can be a bit unclear at times, which occasionally affects coordination — but overall, it’s a solid company that values its people.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
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